Terms of Use        Privacy Policy
Phone orders 402-953-9883 or Email
SALES AGREEMENT

1. SCOPE OF AGREEMENT AND INCORPORATION OF TERMS OF USE AND PRIVACY POLICY. This Sales Agreement pertains to all sales through the www.tracksandtails website and its agents (“Website”), which is operated by Tracks and Tails, LLC and incorporates by reference all provisions of the Terms of Use and Privacy Policy of the Website. All sales of any Tracks and Tails, LLC merchandise through “brick and mortar” retail stores are governed by the return policies of such retail stores.

2. RETURN POLICY. Tracks and Tails, LLC thanks you for shopping at www.tracksandtails.com and we hope you will love your purchase. However, we understand that occasionally products may be damaged or otherwise unusable. All sales are final on engraved and personalized merchandise and these items can not be returned.

A refund will be made to the purchaser if payment has been received, provided: (1) The customer returns the product in a package postmarked or sent within fourteen days of a customers’ receipt of the product., (2) Returned items are returned unused and otherwise in saleable condition, are returned with original packaging, and (3) the returning customer must provide the receipt and name, address, and telephone of customer with return.

Gift recipients are entitled to a nonrefundable merchandise credit, provided: (1) The customer returns the product in a package postmarked or sent within fourteen days of a customers’ receipt of the product., (2) Returned items are returned unused and otherwise in saleable condition, are returned with original packaging, and (3) the gift recipient provides the name, address, and telephone that person providing the gift.

We ask that customers call us at (402) 953-9883 or e-mail us at info@tracksandtails.com let us know the product is on its way, and to advise us of the reason for returning the product.

3. INVENTORY AND SHIPPING. Products listed on the Website are subject to inventory availability. All in-stock items will ship within 10 business days. Customers will be given the option to cancel any order not shipped within thirty days.

4. CUSTOMER ADVISEMENT REGARDING CARE FOR SILVER.
At Tracks and Tails we only are using very high quality of silver to make our silver sterling products. Sterling needs to be cared for and normal wear and tear does occur. To protect your purchase please limit the exposure to water and intense heat.

5. NO WARRANTIES. COMPANY HEREBY DISCLAIMS ALL WARRANTIES. COMPANY PROVIDES ALL PRODUCTS AND SERVICES “AS-IS” WITHOUT WARRANTY OF ANY KIND. YOU ASSUME THE RISK OF ANY AND ALL DAMAGE OR LOSS FROM USE OF, OR INABILITY TO USE, COMPANY PRODUCTS OR SERVICES. TO THE MAXIMUM EXTENT PERMITTED BY THE LAW, COMPANY EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTIBILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. COMPANY DOES NOT WARRANT THAT ITS PRODUCTS OR SERVICES WILL MEET YOUR REQUIREMENTS. FURTHER, COMPANY IS NOT LIABLE FOR ANY INTERRUPTION IN SERVICES PROVIDED BY WWW.TRACKSANDTAILS.COM

6. LIMITED LIABILITY. COMPANY’S LIABILITY TO YOU IS LIMITED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL COMPANY BE LIABLE FOR DAMAGES OF ANY KIND (INCLUDING, BUT NOT LIMITED TO, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, OR LOST PROFITS OR LOST DATA, REGARDLESS OF THE FORSEEABILITY OF THOSE DAMAGES) ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITE OR ANY OTHER MATERIALS OR SERVICES PROVIDED BY YOU TO THE COMPANY, EVEN IF YOU HAVE ADVISED US OF THE POSSIBILITY OF SUCH DAMAGES. This limitation shall apply regardless of whether the damages arise out of the breach of contract, tort, or any other legal theory or cause of action.

7. GOVERNING LAW. This agreement shall be construed in accordance with and governed by the laws of the United States and the State of Nebraska, without reference to their rules regarding conflicts of law. You hereby irrevocably consent to the exclusive jurisdiction of the state or federal courts in Omaha, Nebraska, U.S.A. in all disputes between you and Tracks and Tails, LLC.

8. SEVERABILITY; WAIVER. If, for whatever reason, a court of competent jurisdiction finds any term or condition in this Sales Agreement to be unenforceable, all other terms and conditions will remain unaffected and in full force and effect. No waiver of any breach of any provision of this Sales Agreement shall constitute a waiver of any prior, concurrent, or subsequent breach of the same or any other provisions hereof, and no waiver shall be effective unless made in writing and signed by an authorized representative of the waiving party.

9. MODIFICATIONS. Company may, in its sole discretion and without prior notice, (a) revise this Sales Agreement; (b) modify the Site and/or the Service; and (c) discontinue the Site and/or Service at any time. Company shall post any revision to this Sales Agreement to the Site, and the revision shall be effective immediately on such posting. You agree to review this Sales Agreement and other online policies posted on the Site periodically to be aware of any revisions.

10. LIMITATION OF ACTIONS. YOU AGREE THAT ALL DISPUTES, CLAIMS, AND CAUSES OF ACTION ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OF USE MUST BE BROUGHT WITHIN ONE (1) YEAR AFTER THE DISPUTE, CLAIM, OR CAUSE OF ACTION ACRRUES; OTHERWISE SUCH DISPUTE OR CLAIM OR CAUSE OF ACTION SHALL BE PERMANENTLY BARRED.